Early Detection Specialist - Fraud Prevention & Customer Verification

Join Allo Bank Indonesia as an Early Detection Specialist and play a pivotal role in safeguarding our digital banking ecosystem. In this critical position, you will be at the forefront of identifying, verifying, and analyzing customer profiles to mitigate risks associated with fraud and financial crimes. Based in Jakarta Raya, you'll work closely with our team of fraud prevention experts, utilizing advanced tools and technologies to ensure the security and integrity of our banking services.

As an Early Detection Specialist, you'll be responsible for monitoring transactions, customer behavior, and other data points to detect anomalies and potential fraud. You'll work with our Customer Verification team to validate customer identities and assess the legitimacy of accounts. Your insights will help shape our fraud prevention strategies, contributing to a safer and more secure banking environment for our customers.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Monitor transactions and customer behavior to detect anomalies and potential fraud using tools like Splunk and Tableau.
• Conduct in-depth analysis of customer profiles and transaction patterns to identify red flags and risk indicators.
• Collaborate with the Customer Verification team to validate customer identities and assess the legitimacy of accounts.
• Utilize advanced data analytics and machine learning techniques to improve fraud detection accuracy.
• Develop and implement fraud prevention strategies and protocols to mitigate risks.
• Provide regular reports and insights to the fraud prevention team and senior management.
• Stay up-to-date with the latest trends, technologies, and best practices in fraud prevention and customer verification.
• Train and mentor junior team members to ensure the continued growth and development of our fraud prevention capabilities.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in fraud prevention, customer verification, or a related role in the banking or financial services industry.
• Strong analytical and problem-solving skills, with the ability to work with complex data sets.
• Proficiency in data analytics tools, such as Splunk, Tableau, or similar.
• Knowledge of machine learning and artificial intelligence techniques for fraud detection.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Certification in fraud prevention, customer verification, or a related field is a plus.
• Ability to work in a fast-paced, high-pressure environment, with the ability to prioritize and manage multiple tasks.

🛠️ Keahlian

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